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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maisha Hossain

June 10, 2026

5  out of  5
rating by Maisha Hossain
"I had an amazing experience working with Dotun! He was incredibly helpful throughout the entire process and managed to get me a great rate. Highly recommend his services!"
We responded:
"Hello Maisha-Thank you for the wonderful review! We’re so glad to hear you had an amazing experience working with Dotun. It means a lot that he was able to guide you through the entire process and help you secure a great rate. We truly appreciate your recommendation—thank you for choosing us! 😊-Alex"
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Maurice Frison

June 10, 2026

5  out of  5
rating by Maurice Frison
"I switched to Mr Alex Umo-Etuk's insurance company and I'm glad I did. This gentleman and his employees are so very nice and so very professional and so very easy to talk to. They have been grade A, top notch. I would definitely recommend him to all and everyone i speak to. I can't say enough good things about him and his employees. A+"
We responded:
"Hello Maurice-Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Mr. Alex Umo-Etuk and the entire team are committed to providing excellent, remarkable professional service—and it’s great to hear that you’ve felt comfortable and supported throughout the process. Your recommendation means a lot to us. We’re grateful to have you with us! 😊 A+ right back at you. -Alex"
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Ricky Kumar

June 9, 2026

5  out of  5
rating by Ricky Kumar
"I highly recommend Dotun he is really good."
We responded:
"Hello Ricky! Thank you for the great review! We’re so glad to hear you highly recommend Dotun—it's wonderful to know he was really good. We appreciate your support! Let us know if we can be of further assistance. -Alex"
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Just Me

June 9, 2026

5  out of  5
rating by Just Me
"Alex is very friendly and professional he made sure to assist me in getting the best quote possible 10 out of 10 highly recommend."
We responded:
"Hello Just Me! Thank you so much for your review! We’re thrilled to hear that Alex was friendly, professional, and went above and beyond to help you get the best possible quote. We truly appreciate your 10/10 recommendation—thank you for choosing us! -Alex"
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Kasm Haque

May 15, 2026

5  out of  5
rating by Kasm Haque
"Alex and his team are very helpful. Dotun helped me get a good quote on my homeowner’s insurance. He was very communicative and punctual, and tried to get me every break possible."
We responded:
"Hello Kasm! Thanks for the great review! We’re so glad to hear Alex and the team were helpful. Dotun will be happy you mentioned how communicative, punctual, and proactive he was in getting you a great homeowner’s insurance quote and finding every discount possible. We appreciate your business! -Alex"
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Olamide Babalola

May 13, 2026

5  out of  5
rating by Olamide Babalola
"Alex was extremely helpful and quick to respond. If he doesn't know he will find out for you."
We responded:
"Hello Olamide! Thank you for your kind words. It is our intent to always respond quickly in every way possible in assisting our customers. Glad I was able to help. Reach out if I can be of further assistance. Thank you. -Alex"
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M Hossain

April 29, 2026

5  out of  5
rating by M Hossain
"The team here was incredibly helpful and professional. They actually secured a much better rate for me than the one I received through the general hotline. Highly recommend checking with them directly!"
We responded:
"Hello M Hossain! Thank you so much for your kind words! We're thrilled to hear that our team was able to secure a better rate for you and provide professional support. We truly appreciate your recommendation and look forward to assisting you again in the future! -Alex"
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Lester Ashby

April 17, 2026

5  out of  5
rating by Lester Ashby
"Very professional. Excellent service. Worked quickly and efficiently. Great experience."
We responded:
"Hello Lester! Thank you so much for your kind words! We're thrilled to hear you had a great experience and that our service met your expectations. Let us know if we can be of further assistance, we're here to help! -Alex"
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MELKAMU Damte

April 15, 2026

5  out of  5
rating by MELKAMU Damte
"Alex Umo-Etuk with State Farm is an excellent insurance agent. He is professional, knowledgeable, and takes the time to clearly explain all coverage options so you can make informed decisions. He is very responsive and easy to reach whenever you have questions or need help with your policy. You can tell he genuinely cares about his clients and works hard to find the best coverage at a fair price. I highly recommend Alex for anyone looking for reliable and trustworthy insurance support."
We responded:
"Hello Melkamu! Thank you for sharing such a wonderful review of Alex Umo-Etuk! It’s great to hear that I provided a professional, knowledgeable, and attentive service, taking the time to ensure you fully understood your coverage options. Our responsiveness and genuine care for our clients truly set us apart. Your recommendation means a lot, and we’re glad you’ve had such a positive experience with him! -Alex"
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mgalon04

April 15, 2026

5  out of  5
rating by mgalon04
"Dotun did a great job helping me with my auto insurance. He was thorough, answered all my questions, and made sure I understood my options before making a decision. The process was straightforward, and I'm glad I worked with him"
We responded:
"Hello Marita-Thank you so much for your kind words! I'm thrilled to hear that Dotun provided thorough assistance and made the auto insurance process clear and straightforward for you. We’re glad you had a positive experience and feel confident about your decision. Do not hesitate to reach out with any question or if we can be of further assistance. -Alex"
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Brianna Stone

April 13, 2026

5  out of  5
rating by Brianna Stone
"Dotun is extremely professional and great to work with. He explains things clearly and is very helpful. I’d definitely recommend reaching out to him if you have any insurance questions."
We responded:
"Hello Brianna! Thank you so much for your kind words! I'm glad to hear that Dotun was able to help clearly explain your coverage questions. It’s always our goal to provide professional and supportive service. Please don’t hesitate to reach out if you have any more insurance questions in the future! -Alex"
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Maame Sophia Efua

April 11, 2026

5  out of  5
rating by Maame Sophia Efua
"Alex Umo-Etuk was very kind, patient and helpful to me."
We responded:
"Hello Sophia-Thank you so much for your kind words! I’m glad to hear that I was very kind, patient, and helpful to you. It’s always wonderful to be able to help. Let me know if I can be of further assistance. -Alex"
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Camari Reddicks

April 7, 2026

5  out of  5
rating by Camari Reddicks
"I been with Alex for 3 years and counting. Very good State Farm agent. Very attentive and caring. Despite with all the new system changes that’s currently happening in SF. He does a great job going out his way to explain policy changes and etc.. I totally recommend him."
We responded:
"Thank you for sharing your positive experience and it was my pleasure being able to help. Let us know if we can be of further assistance. Thank you!"
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Lupita Ramirez

March 27, 2026

5  out of  5
rating by Lupita Ramirez
"Muy amable Beatriz"
We responded:
"¡Hola Lupita! Me alegra saber que Beatriz pudo ayudar y que fue muy amable. Siempre estamos aquí y dispuestos a ayudar. Por favor, avísanos si podemos ser de más ayuda. ¡Gracias! – Alex"
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Michael Parker

March 12, 2026

5  out of  5
rating by Michael Parker
"Alex and his Team are first class. The go above and beyond to help me with my Insurance needs. Also completely explain in detail any questions I had!"
We responded:
"Hello Michael! Thank you for your feedback! We're thrilled to hear that we were able to provide you with excellent service and thoroughly addressed all your insurance needs and questions. Your satisfaction is our priority, and we appreciate your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out- Alex"
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Kerry Dungey

March 11, 2026

5  out of  5
rating by Kerry Dungey
"Mr. Alex is very responsive, professional, and efficient. Thank you!"
We responded:
"Hello Kerry-You're welcome! I'm glad to hear that I was responsive, professional, and efficient. Glad to have been able to help. Do not hesitate to reach if I can be of further assistance.-Alex"
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Esme Redman

March 7, 2026

5  out of  5
rating by Esme Redman
"Alex was referred to me when I was desperate to find a new agent. He took care of the insurance needs that I had in a professional manner. He was good at returning my calls too."
We responded:
"Hello Esme-Thank you so much for your kind words and for trusting me with your insurance needs. I’m glad I could provide the support and professionalism you were looking for, and that my responsiveness made a difference. Please don’t hesitate to reach out if you need anything else in the future!"
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Yamily B

February 11, 2026

5  out of  5
rating by Yamily B
"Highly recommend! Lisa has been very professional, friendly, and helpful when throughout the process. I appreciate knowing I can contact her as my policy needs change. She has always reached out whenever I call or answered within a more than reasonable timeframe."
We responded:
"Hello Yamily-Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience working with Lisa. It's great to know she was professional, friendly, and responsive throughout the process. If you ever need anything or have questions as your policy needs change, don't hesitate to reach out. We're always here to help! -Alex"
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stan burton

January 30, 2026

5  out of  5
rating by stan burton
"Lisa was very courteous and pleasant to talk to. She let me start my policy with no problem at all and definitely will give her five stars"
We responded:
"Hello Stan-Thank you so much for your kind words and for sharing your positive experience! We're delighted to hear that Lisa was courteous and pleasant to talk to, and that she made starting your policy so easy. We'll be sure to pass along your five-star feedback to her! If you need any further assistance, please don't hesitate to reach out. -Alex "
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Jose Cuellar

December 19, 2025

5  out of  5
rating by Jose Cuellar
"Had a wonderful time speaking with Beatriz. Shopping for car insurance has always been an obstacle for me but Beatriz walked me through it and helped me a plan that worked for me."
We responded:
"Hello Jose-I'm so glad to hear that you had a great experience with Beatriz! It's wonderful that she was able to guide you through the car insurance process and help you find a plan that fits your needs. If you have any more questions or need further assistance, feel free to reach out! Thank you! -Alex"
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barbara llewellyn

December 8, 2025

5  out of  5
rating by barbara llewellyn
"Lisa Peterson> GREAT. She answered all my questions promptly and even gage some recommendations on services that would give me added savings if I choose to take them. She was not pushy. I found her very knowledgeable and professional in her assistance to achieve what I wanted on my policy. I am so impressed with her. Thank you Lisa."
We responded:
"Hello Barbara! Thank you so much for your kind words! I'm thrilled to hear that Lisa was able to assist you promptly and professionally, providing helpful recommendations without any pressure. Your satisfaction is our top priority, and it's wonderful to know she made a positive impact on your experience. We'll be sure to share your feedback with her. If you have any more questions or need further assistance, please don't hesitate to reach out! -Alex"
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Tap T

November 7, 2025

5  out of  5
rating by Tap T
"Just purchase car and rentals insurance Lisa was very helpful great customer service"
We responded:
"Hello Tapatha-Thank you for your feedback! We're glad to hear that Lisa provided you with great customer service during your car and rentals insurance purchase. If you have any further questions or need assistance, feel free to reach out! -Alex"
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Jessica Metz

November 3, 2025

5  out of  5
rating by Jessica Metz
"Always available to answer any questions or concerns. Very professional."
We responded:
"Hello Jessica-Thank you for your kind words! I'm glad to hear you found the support professional and helpful. If you have any more questions or need assistance, feel free to reach out anytime! -Alex"
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Violet Rose

November 1, 2025

5  out of  5
rating by Violet Rose
"You get what you pay for! Great customer service. Great communication. My State Farm office always answers the phone and follows up with any questions that I have."
We responded:
"Hello Violet-Thank you for your wonderful feedback! We're proud to provide excellent customer service and clear communication. It's great to hear that your State Farm office; "The Alex Umo-Etuk State Farm Agency" is consistently responsive and supportive. If you ever need anything else, we're here to help! -Alex"
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Bobby Nichols

October 29, 2025

5  out of  5
rating by Bobby Nichols
"I just became a m'm sure for anyone eember of the State Farm family strictly because of Lisa Peterson. Lisa has worked with me for the last month because I' on a fixed income I had to wait until my next check. She is very good at getting discounts for me and anyone else I'm sure ! If you are looking for a down to earth agent then give Lisa a try. I am very satisfied with her"
We responded:
"Hello Bobby-Thank you so much for sharing your positive experience with Lisa Peterson! It’s wonderful to hear how patient and helpful she has been, especially in working with your budget and finding discounts. Your recommendation means a lot, and it’s great to know that Lisa is making such a difference as a down-to-earth and caring agent. If anyone else is looking for excellent service with a personal touch, Lisa sounds like the perfect choice! -Alex"