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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Camari Reddicks

April 7, 2026

5  out of  5
rating by Camari Reddicks
"I been with Alex for 3 years and counting. Very good State Farm agent. Very attentive and caring. Despite with all the new system changes that’s currently happening in SF. He does a great job going out his way to explain policy changes and etc.. I totally recommend him."
We responded:
"Thank you for sharing your positive experience and it was my pleasure being able to help. Let us know if we can be of further assistance. Thank you!"
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Lupita Ramirez

March 27, 2026

5  out of  5
rating by Lupita Ramirez
"Muy amable Beatriz"
We responded:
"¡Hola Lupita! Me alegra saber que Beatriz pudo ayudar y que fue muy amable. Siempre estamos aquí y dispuestos a ayudar. Por favor, avísanos si podemos ser de más ayuda. ¡Gracias! – Alex"
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Michael Parker

March 12, 2026

5  out of  5
rating by Michael Parker
"Alex and his Team are first class. The go above and beyond to help me with my Insurance needs. Also completely explain in detail any questions I had!"
We responded:
"Hello Michael! Thank you for your feedback! We're thrilled to hear that we were able to provide you with excellent service and thoroughly addressed all your insurance needs and questions. Your satisfaction is our priority, and we appreciate your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out- Alex"
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Kerry Dungey

March 11, 2026

5  out of  5
rating by Kerry Dungey
"Mr. Alex is very responsive, professional, and efficient. Thank you!"
We responded:
"Hello Kerry-You're welcome! I'm glad to hear that I was responsive, professional, and efficient. Glad to have been able to help. Do not hesitate to reach if I can be of further assistance.-Alex"
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Esme Redman

March 7, 2026

5  out of  5
rating by Esme Redman
"Alex was referred to me when I was desperate to find a new agent. He took care of the insurance needs that I had in a professional manner. He was good at returning my calls too."
We responded:
"Hello Esme-Thank you so much for your kind words and for trusting me with your insurance needs. I’m glad I could provide the support and professionalism you were looking for, and that my responsiveness made a difference. Please don’t hesitate to reach out if you need anything else in the future!"
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Yamily B

February 11, 2026

5  out of  5
rating by Yamily B
"Highly recommend! Lisa has been very professional, friendly, and helpful when throughout the process. I appreciate knowing I can contact her as my policy needs change. She has always reached out whenever I call or answered within a more than reasonable timeframe."
We responded:
"Hello Yamily-Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience working with Lisa. It's great to know she was professional, friendly, and responsive throughout the process. If you ever need anything or have questions as your policy needs change, don't hesitate to reach out. We're always here to help! -Alex"
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stan burton

January 30, 2026

5  out of  5
rating by stan burton
"Lisa was very courteous and pleasant to talk to. She let me start my policy with no problem at all and definitely will give her five stars"
We responded:
"Hello Stan-Thank you so much for your kind words and for sharing your positive experience! We're delighted to hear that Lisa was courteous and pleasant to talk to, and that she made starting your policy so easy. We'll be sure to pass along your five-star feedback to her! If you need any further assistance, please don't hesitate to reach out. -Alex "
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Jose Cuellar

December 19, 2025

5  out of  5
rating by Jose Cuellar
"Had a wonderful time speaking with Beatriz. Shopping for car insurance has always been an obstacle for me but Beatriz walked me through it and helped me a plan that worked for me."
We responded:
"Hello Jose-I'm so glad to hear that you had a great experience with Beatriz! It's wonderful that she was able to guide you through the car insurance process and help you find a plan that fits your needs. If you have any more questions or need further assistance, feel free to reach out! Thank you! -Alex"
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barbara llewellyn

December 8, 2025

5  out of  5
rating by barbara llewellyn
"Lisa Peterson> GREAT. She answered all my questions promptly and even gage some recommendations on services that would give me added savings if I choose to take them. She was not pushy. I found her very knowledgeable and professional in her assistance to achieve what I wanted on my policy. I am so impressed with her. Thank you Lisa."
We responded:
"Hello Barbara! Thank you so much for your kind words! I'm thrilled to hear that Lisa was able to assist you promptly and professionally, providing helpful recommendations without any pressure. Your satisfaction is our top priority, and it's wonderful to know she made a positive impact on your experience. We'll be sure to share your feedback with her. If you have any more questions or need further assistance, please don't hesitate to reach out! -Alex"
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Tap T

November 7, 2025

5  out of  5
rating by Tap T
"Just purchase car and rentals insurance Lisa was very helpful great customer service"
We responded:
"Hello Tapatha-Thank you for your feedback! We're glad to hear that Lisa provided you with great customer service during your car and rentals insurance purchase. If you have any further questions or need assistance, feel free to reach out! -Alex"
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Jessica Metz

November 3, 2025

5  out of  5
rating by Jessica Metz
"Always available to answer any questions or concerns. Very professional."
We responded:
"Hello Jessica-Thank you for your kind words! I'm glad to hear you found the support professional and helpful. If you have any more questions or need assistance, feel free to reach out anytime! -Alex"
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Violet Rose

November 1, 2025

5  out of  5
rating by Violet Rose
"You get what you pay for! Great customer service. Great communication. My State Farm office always answers the phone and follows up with any questions that I have."
We responded:
"Hello Violet-Thank you for your wonderful feedback! We're proud to provide excellent customer service and clear communication. It's great to hear that your State Farm office; "The Alex Umo-Etuk State Farm Agency" is consistently responsive and supportive. If you ever need anything else, we're here to help! -Alex"
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Bobby Nichols

October 29, 2025

5  out of  5
rating by Bobby Nichols
"I just became a m'm sure for anyone eember of the State Farm family strictly because of Lisa Peterson. Lisa has worked with me for the last month because I' on a fixed income I had to wait until my next check. She is very good at getting discounts for me and anyone else I'm sure ! If you are looking for a down to earth agent then give Lisa a try. I am very satisfied with her"
We responded:
"Hello Bobby-Thank you so much for sharing your positive experience with Lisa Peterson! It’s wonderful to hear how patient and helpful she has been, especially in working with your budget and finding discounts. Your recommendation means a lot, and it’s great to know that Lisa is making such a difference as a down-to-earth and caring agent. If anyone else is looking for excellent service with a personal touch, Lisa sounds like the perfect choice! -Alex"
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Hussien Deka

October 29, 2025

5  out of  5
rating by Hussien Deka
"Beatriz Medellin made me feel like part of her family — very comfortable throughout the entire process. She also made sure I received the discount I was supposed to get, all while keeping the experience pleasant and engaging"
We responded:
"Hello Hussien-Thank you for sharing your experience with Beatriz Medellin! It’s heartwarming to hear how she made you feel like part of her family and kept the process comfortable and enjoyable. It’s great that she also ensured you received the discounts you deserved. Beatriz is truly a dedicated and caring agent who goes above and beyond for her clients! -Alex"
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Desiree Rovelo

October 23, 2025

5  out of  5
rating by Desiree Rovelo
"La señorita Beatriz Medellín me atendió muy amable y resolvió todas mis interrogantes, es muy profesional, la recomiendo."
We responded:
"Hola Desiree-Muchas gracias por tus amables palabras y por recomendarme. Me alegra saber que pude ayudarte y resolver todas tus dudas. Estoy a tu disposición para cualquier cosa que necesites. ¡Saludos! -Alex"
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Yesica Peraza

October 22, 2025

5  out of  5
rating by Yesica Peraza
"Buen servicio que medio la sra. Beatriz Me ayudo en todo lo que nesecitava"
We responded:
"Hola Yesica-Muchas gracias por tu comentario. Nos alegra saber que la Sra. Beatriz te brindó un buen servicio y te ayudó en todo lo que necesitabas. ¡Estamos para servirte! -Alex"
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Vickie Dobbs

October 22, 2025

5  out of  5
rating by Vickie Dobbs
"I highly recommend Lisa with State Farm. She took care of me and my car insurance needs promptly, and I got a rate over $100 cheaper that my last insurance. You all should check her out!!"
We responded:
"Hello Vickie-Thank you so much for your kind words and recommendation! We're thrilled to hear that Lisa provided you with prompt service and helped you save on your car insurance. We truly appreciate your trust and support. If you ever need anything else, we're here to help! -Alex"
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Cintia Herrera

October 2, 2025

5  out of  5
rating by Cintia Herrera
"Una excelente atención muy amables y profesionales!! Beatriz muchas gracias por esa excelente atención que me brindó"
We responded:
"Hola Cintia-¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que la atención de Beatriz y nuestro equipo cumplió con tus expectativas. Estamos aquí para ayudarte siempre que lo necesites. ¡Saludos! -Alex"
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Judy DiPaola

September 29, 2025

5  out of  5
rating by Judy DiPaola
"Very thorough and Lisa was very informative."
We responded:
"Hello Judy-Thank you! I'm glad to hear that Lisa was very informative and thorough. If you have any more questions or need further assistance, feel free to ask! -Alex"
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Cathy Balkcom

September 23, 2025

5  out of  5
rating by Cathy Balkcom
"Lisa did a great job in giving us options for our Home and Auto coverage. She answered all of my many questions and gave us good pricing for our Bundle. She was friendly and a pleasure to work with."
We responded:
"Hello Cathy-Thank you so much for your kind words! We're thrilled to hear that Lisa provided excellent options for your Home and Auto coverage and was able to answer all your questions. It's great to know she made the experience friendly and enjoyable while offering you good pricing for your bundle. We'll be sure to pass along your compliments to her! If you need any further assistance, feel free to reach out. -Alex"
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Linda Mascarenhas

September 19, 2025

5  out of  5
rating by Linda Mascarenhas
"Excellent Service!!! Thank You So Much Lisa!"
We responded:
"Hello Linda! You're very welcome! We're thrilled to hear you had an excellent experience. Thank you for your kind words! -Alex"
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Susan Rogers

September 13, 2025

5  out of  5
rating by Susan Rogers
"Lisa was super sweet and determined to save my family as much money as she could on our auto insurance. I highly recommend her if you’re looking for help in getting a new insurance policy."
We responded:
"Hello Susan! Thank you so much for sharing your positive experience with Lisa! It’s wonderful to hear how dedicated and caring she was in helping you save money on your auto insurance. Your recommendation will surely help others looking for trustworthy assistance with their insurance needs. Please feel free to reach out if we can be of further assistance! -Alex"
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Phil L

September 10, 2025

5  out of  5
rating by Phil L
"Thank you Lisa for reaching out and saving me LOTS of money with my home and auto insurance. It was easy, although I initially thought it would be a big hassle. And you have a joyful attitude, which made the process enjoyable."
We responded:
"Hello Phil-Thank you so much for your kind words! I’m thrilled to hear that Lisa was able to help you save money and make the process easy and enjoyable. It was a pleasure working with you, and we are always here should you need further assistance! -Alex"
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Nina Cotton

September 3, 2025

5  out of  5
rating by Nina Cotton
"Lisa Peterson was excellent with providing insurance for Adolphus Walker and I."
We responded:
"Hello Nina! Thank you for your feedback! I'm glad to hear that Lisa Peterson provided excellent assistance with your insurance needs. Let us know if we can be of further assistance. Thank you."
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The King's Daughter

September 2, 2025

5  out of  5
rating by The King's Daughter
"Helpful"
We responded:
"Hello! Thank you for your feedback! We're glad to hear you found our service helpful. If you have any questions or need further assistance, feel free to reach out! -Alex"