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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yasmin McPhatter

June 28, 2026

5  out of  5
rating by Yasmin McPhatter
"I would like to thank Mr. Nick Nguyen Tu and Dotun Koyi for doing a great job in bundling my policies together and saving me on my premiums. Mr. Nick Nguyen Tu help me in getting a Guaranteed Issue Final Expense life insurance at a very reasonable cost that combine my premiums to make it lower. I’m also thankful for Mr. Nick Nguyen Tu on assisting me complete my WILL. I highly recommend this office for your insurance needs!"
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Maisha Hossain

June 10, 2026

5  out of  5
rating by Maisha Hossain
"I had an amazing experience working with Dotun! He was incredibly helpful throughout the entire process and managed to get me a great rate. Highly recommend his services!"
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Maurice Frison

June 10, 2026

5  out of  5
rating by Maurice Frison
"I switched to Mr Alex Umo-Etuk's insurance company and I'm glad I did. This gentleman and his employees are so very nice and so very professional and so very easy to talk to. They have been grade A, top notch. I would definitely recommend him to all and everyone i speak to. I can't say enough good things about him and his employees. A+"
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Ricky Kumar

June 9, 2026

5  out of  5
rating by Ricky Kumar
"I highly recommend Dotun he is really good."
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Just Me

June 9, 2026

5  out of  5
rating by Just Me
"Alex is very friendly and professional he made sure to assist me in getting the best quote possible 10 out of 10 highly recommend."
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Kasm Haque

May 15, 2026

5  out of  5
rating by Kasm Haque
"Alex and his team are very helpful. Dotun helped me get a good quote on my homeowner’s insurance. He was very communicative and punctual, and tried to get me every break possible."
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Olamide Babalola

May 13, 2026

5  out of  5
rating by Olamide Babalola
"Alex was extremely helpful and quick to respond. If he doesn't know he will find out for you."
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M Hossain

April 29, 2026

5  out of  5
rating by M Hossain
"The team here was incredibly helpful and professional. They actually secured a much better rate for me than the one I received through the general hotline. Highly recommend checking with them directly!"
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Lester Ashby

April 17, 2026

5  out of  5
rating by Lester Ashby
"Very professional. Excellent service. Worked quickly and efficiently. Great experience."
We responded:
"Hello Lester! Thank you so much for your kind words! We're thrilled to hear you had a great experience and that our service met your expectations. Let us know if we can be of further assistance, we're here to help! -Alex"
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MELKAMU Damte

April 15, 2026

5  out of  5
rating by MELKAMU Damte
"Alex Umo-Etuk with State Farm is an excellent insurance agent. He is professional, knowledgeable, and takes the time to clearly explain all coverage options so you can make informed decisions. He is very responsive and easy to reach whenever you have questions or need help with your policy. You can tell he genuinely cares about his clients and works hard to find the best coverage at a fair price. I highly recommend Alex for anyone looking for reliable and trustworthy insurance support."
We responded:
"Hello Melkamu! Thank you for sharing such a wonderful review of Alex Umo-Etuk! It’s great to hear that I provided a professional, knowledgeable, and attentive service, taking the time to ensure you fully understood your coverage options. Our responsiveness and genuine care for our clients truly set us apart. Your recommendation means a lot, and we’re glad you’ve had such a positive experience with him! -Alex"
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mgalon04

April 15, 2026

5  out of  5
rating by mgalon04
"Dotun did a great job helping me with my auto insurance. He was thorough, answered all my questions, and made sure I understood my options before making a decision. The process was straightforward, and I'm glad I worked with him"
We responded:
"Hello Marita-Thank you so much for your kind words! I'm thrilled to hear that Dotun provided thorough assistance and made the auto insurance process clear and straightforward for you. We’re glad you had a positive experience and feel confident about your decision. Do not hesitate to reach out with any question or if we can be of further assistance. -Alex"
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Brianna Stone

April 13, 2026

5  out of  5
rating by Brianna Stone
"Dotun is extremely professional and great to work with. He explains things clearly and is very helpful. I’d definitely recommend reaching out to him if you have any insurance questions."
We responded:
"Hello Brianna! Thank you so much for your kind words! I'm glad to hear that Dotun was able to help clearly explain your coverage questions. It’s always our goal to provide professional and supportive service. Please don’t hesitate to reach out if you have any more insurance questions in the future! -Alex"
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Maame Sophia Efua

April 11, 2026

5  out of  5
rating by Maame Sophia Efua
"Alex Umo-Etuk was very kind, patient and helpful to me."
We responded:
"Hello Sophia-Thank you so much for your kind words! I’m glad to hear that I was very kind, patient, and helpful to you. It’s always wonderful to be able to help. Let me know if I can be of further assistance. -Alex"
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Camari Reddicks

April 7, 2026

5  out of  5
rating by Camari Reddicks
"I been with Alex for 3 years and counting. Very good State Farm agent. Very attentive and caring. Despite with all the new system changes that’s currently happening in SF. He does a great job going out his way to explain policy changes and etc.. I totally recommend him."
We responded:
"Thank you for sharing your positive experience and it was my pleasure being able to help. Let us know if we can be of further assistance. Thank you!"
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Lupita Ramirez

March 27, 2026

5  out of  5
rating by Lupita Ramirez
"Muy amable Beatriz"
We responded:
"¡Hola Lupita! Me alegra saber que Beatriz pudo ayudar y que fue muy amable. Siempre estamos aquí y dispuestos a ayudar. Por favor, avísanos si podemos ser de más ayuda. ¡Gracias!
– Alex"
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Michael Parker

March 12, 2026

5  out of  5
rating by Michael Parker
"Alex and his Team are first class. The go above and beyond to help me with my Insurance needs. Also completely explain in detail any questions I had!"
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Kerry Dungey

March 11, 2026

5  out of  5
rating by Kerry Dungey
"Mr. Alex is very responsive, professional, and efficient. Thank you!"
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Esme Redman

March 7, 2026

5  out of  5
rating by Esme Redman
"Alex was referred to me when I was desperate to find a new agent. He took care of the insurance needs that I had in a professional manner.

He was good at returning my calls too."
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Yamily B

February 11, 2026

5  out of  5
rating by Yamily B
"Highly recommend! Lisa has been very professional, friendly, and helpful when throughout the process. I appreciate knowing I can contact her as my policy needs change. She has always reached out whenever I call or answered within a more than reasonable timeframe."
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stan burton

January 30, 2026

5  out of  5
rating by stan burton
"Lisa was very courteous and pleasant to talk to. She let me start my policy with no problem at all and definitely will give her five stars"
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Jose Cuellar

December 19, 2025

5  out of  5
rating by Jose Cuellar
"Had a wonderful time speaking with Beatriz. Shopping for car insurance has always been an obstacle for me but Beatriz walked me through it and helped me a plan that worked for me."
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barbara llewellyn

December 8, 2025

5  out of  5
rating by barbara llewellyn
"Lisa Peterson> GREAT. She answered all my questions promptly and even gage some recommendations on services that would give me added savings if I choose to take them. She was not pushy. I found her very knowledgeable and professional in her assistance to achieve what I wanted on my policy. I am so impressed with her.
Thank you Lisa."
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Tap T

November 7, 2025

5  out of  5
rating by Tap T
"Just purchase car and rentals insurance Lisa was very helpful great customer service"
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Jessica Metz

November 3, 2025

5  out of  5
rating by Jessica Metz
"Always available to answer any questions or concerns. Very professional."
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Violet Rose

November 1, 2025

5  out of  5
rating by Violet Rose
"You get what you pay for! Great customer service. Great communication. My State Farm office always answers the phone and follows up with any questions that I have."