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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tapatha Turner

Tapatha Turner

November 7, 2025

5  out of  5
rating by Tapatha Turner
"Just purchase car and rentals insurance Lisa was very helpful great customer service"
We responded:
"Hello Tapatha-Thank you for your feedback! We're glad to hear that Lisa provided you with great customer service during your car and rentals insurance purchase. If you have any further questions or need assistance, feel free to reach out! -Alex"
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Jessica Metz

November 3, 2025

5  out of  5
rating by Jessica Metz
"Always available to answer any questions or concerns. Very professional."
We responded:
"Hello Jessica-Thank you for your kind words! I'm glad to hear you found the support professional and helpful. If you have any more questions or need assistance, feel free to reach out anytime! -Alex"
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Violet Rose

November 1, 2025

5  out of  5
rating by Violet Rose
"You get what you pay for! Great customer service. Great communication. My State Farm office always answers the phone and follows up with any questions that I have."
We responded:
"Hello Violet-Thank you for your wonderful feedback! We're proud to provide excellent customer service and clear communication. It's great to hear that your State Farm office; "The Alex Umo-Etuk State Farm Agency" is consistently responsive and supportive. If you ever need anything else, we're here to help! -Alex"
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Bobby Nichols

October 29, 2025

5  out of  5
rating by Bobby Nichols
"I just became a m'm sure for anyone eember of the State Farm family strictly because of Lisa Peterson. Lisa has worked with me for the last month because I' on a fixed income I had to wait until my next check. She is very good at getting discounts for me and anyone else I'm sure ! If you are looking for a down to earth agent then give Lisa a try. I am very satisfied with her"
We responded:
"Hello Bobby-Thank you so much for sharing your positive experience with Lisa Peterson! It’s wonderful to hear how patient and helpful she has been, especially in working with your budget and finding discounts. Your recommendation means a lot, and it’s great to know that Lisa is making such a difference as a down-to-earth and caring agent. If anyone else is looking for excellent service with a personal touch, Lisa sounds like the perfect choice! -Alex"
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Hussien Deka

October 29, 2025

5  out of  5
rating by Hussien Deka
"Beatriz Medellin made me feel like part of her family — very comfortable throughout the entire process. She also made sure I received the discount I was supposed to get, all while keeping the experience pleasant and engaging"
We responded:
"Hello Hussien-Thank you for sharing your experience with Beatriz Medellin! It’s heartwarming to hear how she made you feel like part of her family and kept the process comfortable and enjoyable. It’s great that she also ensured you received the discounts you deserved. Beatriz is truly a dedicated and caring agent who goes above and beyond for her clients! -Alex"
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Desiree Rovelo

October 23, 2025

5  out of  5
rating by Desiree Rovelo
"La señorita Beatriz Medellín me atendió muy amable y resolvió todas mis interrogantes, es muy profesional, la recomiendo."
We responded:
"Hola Desiree-Muchas gracias por tus amables palabras y por recomendarme. Me alegra saber que pude ayudarte y resolver todas tus dudas. Estoy a tu disposición para cualquier cosa que necesites. ¡Saludos! -Alex"
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Yesica Peraza

October 22, 2025

5  out of  5
rating by Yesica Peraza
"Buen servicio que medio la sra. Beatriz Me ayudo en todo lo que nesecitava"
We responded:
"Hola Yesica-Muchas gracias por tu comentario. Nos alegra saber que la Sra. Beatriz te brindó un buen servicio y te ayudó en todo lo que necesitabas. ¡Estamos para servirte! -Alex"
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Vickie Dobbs

October 22, 2025

5  out of  5
rating by Vickie Dobbs
"I highly recommend Lisa with State Farm. She took care of me and my car insurance needs promptly, and I got a rate over $100 cheaper that my last insurance. You all should check her out!!"
We responded:
"Hello Vickie-Thank you so much for your kind words and recommendation! We're thrilled to hear that Lisa provided you with prompt service and helped you save on your car insurance. We truly appreciate your trust and support. If you ever need anything else, we're here to help! -Alex"
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Cintia Herrera

October 2, 2025

5  out of  5
rating by Cintia Herrera
"Una excelente atención muy amables y profesionales!! Beatriz muchas gracias por esa excelente atención que me brindó"
We responded:
"Hola Cintia-¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que la atención de Beatriz y nuestro equipo cumplió con tus expectativas. Estamos aquí para ayudarte siempre que lo necesites. ¡Saludos! -Alex"
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Judy DiPaola

September 29, 2025

5  out of  5
rating by Judy DiPaola
"Very thorough and Lisa was very informative."
We responded:
"Hello Judy-Thank you! I'm glad to hear that Lisa was very informative and thorough. If you have any more questions or need further assistance, feel free to ask! -Alex"
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Cathy Balkcom

September 23, 2025

5  out of  5
rating by Cathy Balkcom
"Lisa did a great job in giving us options for our Home and Auto coverage. She answered all of my many questions and gave us good pricing for our Bundle. She was friendly and a pleasure to work with."
We responded:
"Hello Cathy-Thank you so much for your kind words! We're thrilled to hear that Lisa provided excellent options for your Home and Auto coverage and was able to answer all your questions. It's great to know she made the experience friendly and enjoyable while offering you good pricing for your bundle. We'll be sure to pass along your compliments to her! If you need any further assistance, feel free to reach out. -Alex"
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Linda Mascarenhas

September 19, 2025

5  out of  5
rating by Linda Mascarenhas
"Excellent Service!!! Thank You So Much Lisa!"
We responded:
"Hello Linda! You're very welcome! We're thrilled to hear you had an excellent experience. Thank you for your kind words! -Alex"
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Susan Rogers

September 13, 2025

5  out of  5
rating by Susan Rogers
"Lisa was super sweet and determined to save my family as much money as she could on our auto insurance. I highly recommend her if you’re looking for help in getting a new insurance policy."
We responded:
"Hello Susan! Thank you so much for sharing your positive experience with Lisa! It’s wonderful to hear how dedicated and caring she was in helping you save money on your auto insurance. Your recommendation will surely help others looking for trustworthy assistance with their insurance needs. Please feel free to reach out if we can be of further assistance! -Alex"
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Phil L

September 10, 2025

5  out of  5
rating by Phil L
"Thank you Lisa for reaching out and saving me LOTS of money with my home and auto insurance. It was easy, although I initially thought it would be a big hassle. And you have a joyful attitude, which made the process enjoyable."
We responded:
"Hello Phil-Thank you so much for your kind words! I’m thrilled to hear that Lisa was able to help you save money and make the process easy and enjoyable. It was a pleasure working with you, and we are always here should you need further assistance! -Alex"
Profile photo of Nina Cotton

Nina Cotton

September 3, 2025

5  out of  5
rating by Nina Cotton
"Lisa Peterson was excellent with providing insurance for Adolphus Walker and I."
We responded:
"Hello Nina! Thank you for your feedback! I'm glad to hear that Lisa Peterson provided excellent assistance with your insurance needs. Let us know if we can be of further assistance. Thank you."
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The King's Daughter

September 2, 2025

5  out of  5
rating by The King's Daughter
"Helpful"
We responded:
"Hello! Thank you for your feedback! We're glad to hear you found our service helpful. If you have any questions or need further assistance, feel free to reach out! -Alex"
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Rena Pernell

September 2, 2025

5  out of  5
rating by Rena Pernell
"Very caring, helpful and supportive staff! Everyone is so nice courteous. Thank you, Alyesia for the quick and thorough assistance you gave me."
We responded:
"Hello Rena-Thank you so much for your kind words! We’re delighted to hear that you found our staff caring, helpful, and supportive. Your feedback means a lot to us, and we’re always here to help in any way we can. Please do not hesitate to reach out if we can be of further assistance. -Alex"
Profile photo of Danielle

Danielle

August 11, 2025

5  out of  5
rating by Danielle
"Lisa was very helpful, knowledgeable, and attentive!"
We responded:
"Hello Danielle-Thank you for sharing your feedback! It's wonderful to hear that Lisa was helpful, knowledgeable, and attentive. Your comments will be passed along to her and the team. If you need further assistance, please let us know!-Alex"
Profile photo of Melissa Hart

Melissa Hart

August 1, 2025

5  out of  5
rating by Melissa Hart
"It was a pleasure working with Lisa, she was very informative with all the information she was giving me for my car insurance quote, she was also very friendly and respectful. Lisa also was very informative when asking if I was interested in adding Renters insurance to my policy, was understanding when I told her I was not interested but made aware that I could call back to add at anytime. I would recommend Lisa to any one I know that would be looking for auto/home/renters insurance. Very nice and friendly!!"
We responded:
"Hello Melissa-Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience working with Lisa. Providing friendly, respectful, and informative service is always our top priority, and we’re glad Lisa was able to assist you with your car insurance quote and answer your questions about renters' insurance. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us! -Alex"
Profile photo of Miguel Rivera

Miguel Rivera

July 22, 2025

5  out of  5
rating by Miguel Rivera
"Excelente servicio y profesionalismo en la atención al cliente… Muy recomendada Beatriz me atendió súper rápido y con mucha amabilidad"
We responded:
"Hola Miguel-¡Muchas gracias por tomarte el tiempo de compartir tu experiencia! Nos alegra saber que recibiste un excelente servicio y atención profesional. Transmitiremos tus amables palabras a Beatriz; estamos muy orgullosos de contar con personas tan dedicadas en nuestro equipo. Esperamos verte pronto nuevamente. ¡Gracias por recomendarnos! -Alex"
Profile photo of Tyler Matthews

Tyler Matthews

July 18, 2025

5  out of  5
rating by Tyler Matthews
"Alyesia was very helpful setting me up with my new car insurance!"
We responded:
"Hello Tyler-Thank you so much for your kind words! We're thrilled to hear that Alyesia was able to help you get set up with your new car insurance. We appreciate your business and are always here if you need anything in the future. Safe driving! -Alex"
Profile photo of Carlos Granados

Carlos Granados

July 17, 2025

5  out of  5
rating by Carlos Granados
"Excellent service!!!"
We responded:
"Hello Carlos-Thank you so much for your kind words! We truly appreciate your feedback and are glad you had a great experience. If there’s anything else we can assist you with, please let us know! -Alex"
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genesis ramirez tabares

July 16, 2025

5  out of  5
rating by genesis ramirez tabares
"Excellent service, thank you Beatriz you are always on top helping with my inquiries"
We responded:
"We're always happy to see a five-star rating! Thank you for choosing us and for taking the time to leave us a positive review, Genesis. - Alex"
Profile photo of Kimberly Molina

Kimberly Molina

July 15, 2025

5  out of  5
rating by Kimberly Molina
"El día de hoy fui atendida por la señorita Beatriz, una persona muy educada, profesional y amable, me brindó una excelente atención."
We responded:
"Hello Kimberly-Thank you so much for the 5-star rating! 🌟 Your support means the world to us! 😊 I am glad we were able to help, please let us know if we can be of further assistance. -Alex"
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Shubham Lahan

July 11, 2025

5  out of  5
rating by Shubham Lahan
"I recently purchased auto insurance through State Farm, and I couldn’t be more pleased with the experience. Lisa Peterson was exceptional — she took the time to clearly explain all the policy details, coverage options, and helped me understand exactly what I was paying for. She also identified and applied every possible discount I was eligible for, which made a real difference in the final premium. Lisa made what can often be a confusing or tedious process feel completely seamless, transparent, and stress-free. Her professionalism, knowledge, and genuine care for helping her clients truly stood out. I highly recommend Lisa to anyone looking for a smooth and trustworthy insurance experience."
We responded:
"Hello Shubham-Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Lisa Peterson. At Alexander Umo-Etuk State Farm Agency, we strive to make the insurance process as clear and straightforward as possible, and it’s great to know Lisa was able to guide you through every step with care and expertise. We truly appreciate your recommendation and your trust in us. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Welcome to the State Farm family! -Alex"