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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danni Campbell

Danni Campbell

September 30, 2024

5  out of  5
rating by Danni Campbell
"Alex helped me with my business insurance. Very responsive and prompt. Good customer service"
We responded:
"Hello Danni- Thank you for the kind words and positive feedback. Glad we were able to assist you promptly and provide the excellent service you deserve. Your satisfaction is our top priority and it's wonderful to know we met your expectation. If you need further assistance or have any questions, please do not hesitate to reach out. Best Regards, Alex"
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Glorisela Gonzalez

September 7, 2024

5  out of  5
rating by Glorisela Gonzalez
"Todo muy bien explicado"
We responded:
"Glorisela, me alegra que hayamos podido ayudar. Por favor, avísanos si podemos ser de más ayuda. Gracias. - Alex"
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Donjia Coleman

August 16, 2024

5  out of  5
rating by Donjia Coleman
"Alex is very professional and knowledgeable. He will make sure he informs you of all the products available and what is best for you."
We responded:
"Thank you Donjia; for sharing your feedback! It's wonderful to hear that I was able to assist you. It's our commitment to always take the time to inform our customers about all available products and help them choose what's best for their needs. Let us know if we can be of further assistance."
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Maria de los Angeles Manzanilla ortega

July 29, 2024

5  out of  5
rating by Maria de los Angeles Manzanilla ortega
"Buenas tardes..! Bueno me comuniqué con la señora Beatriz me ofreció muy buena información para la cotización de mi auto excelente atención ..! Me encantó ..!"
We responded:
"¡Buenas tardes! Nos alegra mucho saber que la señora Beatriz pudo brindarte la información que necesitabas y que recibiste una excelente atención. ¡Gracias por compartir tu experiencia! Si necesitas más ayuda o tienes alguna otra consulta, no dudes en ponerte en contacto con nosotros. ¡Que tengas un excelente día! - Alex"
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Clery Rivera

July 26, 2024

5  out of  5
rating by Clery Rivera
"Muchas Gracias por todo su ayuda Beatriz Medellin."
We responded:
" De nada, Clery. Me alegra haber podido ayudarte. Si tienes más preguntas o necesitas más asistencia en el futuro, no dudes en contactarme. ¡Que tengas un buen día! -Beatriz"
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Bemenat Daniel

July 26, 2024

5  out of  5
rating by Bemenat Daniel
"Alex is very responsive and works with you to find the best deal!"
We responded:
"That's wonderful to hear! It was great a pleasure being able to help. It is our commitment to be responsive and dedicated to helping all our clients find their best personal price plan. Thank you for sharing your positive experience! -Alex"
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Vybarber

July 26, 2024

5  out of  5
rating by Vybarber
"Excelente atención por parte de Beatriz súper fácil la aplicación y muy atenta en todas las preguntas súper recomendada"
We responded:
"¡Qué bueno escuchar que tuviste una experiencia tan positiva! Es genial saber que Beatriz te brindó una excelente atención y que encontraste la aplicación fácil de usar. ¡Gracias por compartir tu experiencia y recomendarla! - Alex"
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The Best One Ever

July 24, 2024

1  out of  5
rating by The Best One Ever
"Worst insurance agent ever. Please don’t choose them if you would you must avoid them!! The representative Jessica is very rude doesn’t let people speak and finish talking doesn’t answer billing inquires very disrespectful and scam!"
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Roberto Tavera

July 22, 2024

5  out of  5
rating by Roberto Tavera
"Excellent service, very professional"
We responded:
"Thank you so much for your kind words! We strive to provide the best service possible, and we're glad to hear that you had a positive experience. If you have any further feedback or need assistance with anything else, please don't hesitate to let us know! - Alex"
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Mark Shah

July 19, 2024

5  out of  5
rating by Mark Shah
"Mr. Alex Umo-Etuk offers great Insurance services, and he is a State Farm. Most of all, he calls me back when I need him. He is usually on the phone, but he calls me back within an hour. He is a good businessman and very professional. I recommend anyone use his insurance services."
We responded:
"Dear Mark, Thank you for taking the time to share your positive experience with me and my insurance services through State Farm. Your feedback is greatly appreciated. It's wonderful to hear about our exceptional service, demonstrating professionalism and reliability, especially in our prompt response to your calls. Your recommendation speaks volumes about our dedication to our clients and his business acumen. Thank you once again for your valuable input. We are pleased to know that you are satisfied with the services we provided. - Alex "
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M

July 17, 2024

5  out of  5
rating by M
"Amazing costumer service with Beatriz, very helpful made the whole process fast and easy."
We responded:
"Happy to hear Beatriz was able to assist you efficiently!! Thank you for the review. - Alex"
Profile photo of Dee Compton

Dee Compton

July 15, 2024

5  out of  5
rating by Dee Compton
"Alex has been an amazing agent! No matter how many times a day I have contacted him for clarity on my policy or an estimate for adding another vehicle he has always remained professional, patient and kind. Thank you Alex for all that you do."
We responded:
"Thank you, Dee, for sharing your positive experience. I'm glad to hear that I have consistently provided you with exceptional service, remaining professional, patient, and kind throughout our interactions. We appreciate your continued support and look forward to assisting you with any future inquiries or needs. - Alex"
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Laura Alvarez

July 9, 2024

5  out of  5
rating by Laura Alvarez
"Satisfecha con su servicio muchas gracias !!"
We responded:
"¡Me alegra saber que estás satisfecho/a con mi servicio! Estoy aquí para ayudarte en cualquier momento. Si tienes alguna otra pregunta o necesitas más información, no dudes en decirme. ¡Muchas gracias por tu amable comentario! -Alex"
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veronica leal

July 8, 2024

5  out of  5
rating by veronica leal
"She help me with my insurance and explain everything to me she a very nice person"
We responded:
"Hello Veronica, I'm glad to hear that Beatriz was able to assist you with your insurance and explain everything to you. It's great to work with someone who is knowledgeable and helpful. If you have any more questions or need further assistance, feel free to let us know."
Profile photo of Jen Bor

Jen Bor

July 1, 2024

5  out of  5
rating by Jen Bor
"Alex helped me save about $200 a month in car insurance. 🫣😱 He was a pleasure to work with."
We responded:
"Thank you, Jen for sharing your positive experience with Alex! It's fantastic to hear that he was able to assist you in saving about $200 a month on your car insurance. We appreciate your kind words about his service and are glad to know that he was a pleasure to work with. If you have any more questions or need further assistance, feel free to let us know! Alex"
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Maria NIETO

May 24, 2024

5  out of  5
rating by Maria NIETO
"My experience with Biatriz was excellent very helpful she takes her time to hear your needs and help you and get the best quotes. Very good communication love her service she explains every single detail you need to know in she answer all your questions. Excellent job thank you Biatriz"
We responded:
"Thank you very much Maria for the lovely review! I am happy Beatriz was able to assist you and effectively communicated the insurance needed. Let us know if you will require any more assistance! - Alex"
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Mews Hilaire

May 17, 2024

5  out of  5
rating by Mews Hilaire
"Alex was very helpful to work with me in selecting my coverage. His customer was excellent and I’m happy to having as my agent."
We responded:
"Happy we could help you select insurance that was right for you! We really appreciate you leaving us a review. Thank you.- Alex"
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Yashira Chavez

May 8, 2024

5  out of  5
rating by Yashira Chavez
"My experience switching over to State Farm was a breeze with the help of Beatriz! Everything was explained easily and the entire process took just minutes and I couldn't be happier with the transition and how great the customer service was! Definitely grateful to have made the decision to switch over and to still have great support in doing so!"
We responded:
"Dear Yashira Chavez, Thank you for sharing your positive experience with switching over to Alex Umo-Etuk State Farm Agency and the assistance provided by Beatriz. We're delighted to hear that the transition was smooth, and that the customer service exceeded your expectations. We appreciate your kind words and are glad that you made the decision to switch over to State Farm. Should you have any further questions or require any assistance in the future, please don't hesitate to reach out. We're here to provide you with excellent support. Thank you once again for choosing State Farm."
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Chad Smith

May 3, 2024

5  out of  5
rating by Chad Smith
"Very friendly and helpful"
We responded:
"Thank you, Chad, for your kind words! I'm glad that I was able to assist you and provide the help you needed. If there's anything else you need assistance with, please don't hesitate to let me know. I'm here to help!"
Profile photo of Wunmi Taiwo

Wunmi Taiwo

April 21, 2024

5  out of  5
rating by Wunmi Taiwo
"He was not just attentive to my needs but explained the terms carefully. He was patient with me and it’s a 5/5 service. Thank you so much"
We responded:
"Dear Ms. Taiwo, Thank you for reaching out and sharing your positive experience with us. We are delighted to hear that we were able to provide excellent service by attentively addressing your needs and explaining the terms to you in a careful manner. We strive to ensure that our customers feel supported and valued throughout their interaction with us. Thank you for taking the time to share your feedback. If you have any further questions or require any assistance in the future, please don't hesitate to reach out."
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andrea vazquez

April 10, 2024

5  out of  5
rating by andrea vazquez
"Mrs.Beatriz was very helpful and super informative with my new policy. Definitely a great agent and company."
We responded:
"Mrs. Vazquez- Thank you for your kind words and positive feedback regarding your new policy. We are delighted to hear that you found our agent to be helpful and informative. It is always our goal to provide excellent service and ensure our clients have a clear understanding of their policies. We appreciate your recognition of our agent's professionalism and the overall experience with our company. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We value your trust and look forward to serving you."
Profile photo of Camari Reddicks

Camari Reddicks

April 5, 2024

5  out of  5
rating by Camari Reddicks
"Alex is the man to go to. He goes out his way to find the best discounts for me as much as possible. You all should go to him for the best home, car, life insurance rates. Go support him please and thank you !"
We responded:
"Thank you for sharing your positive experience and it was my pleasure being able to help. Let us know if we can be of further assistance. Thank you!"
Profile photo of gabriel iwueze

gabriel iwueze

April 2, 2024

5  out of  5
rating by gabriel iwueze
"Alex was amazing in attending to me. The best customer agent I ever worked with in dealing with insurance. Smart at what he does."
We responded:
"Thanks Gabriel! Let us know if and how we can help in the future."
Profile photo of Debra Kennedy

Debra Kennedy

April 2, 2024

5  out of  5
rating by Debra Kennedy
"My State Farm agent Alex is wonderful, he is always able to answer questions and give me the best advise/ options that best takes care of my needs. I feel like he and his office are like family"
We responded:
"Thank you, Ms. Debra! For sharing your positive experience with your State Farm Agency. It's great to hear that we have been able to consistently provide you with excellent service, answering your questions and offering the best advice and options tailored to your needs. Building a strong relationship with our policy holders is our aim. We strive to make a significant difference in ensuring your peace of mind and feeling supported."
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Lex Luther

February 20, 2024

5  out of  5
rating by Lex Luther
"Alex was definitely helpful & He got ME right I would recommend Alex He's definitely will work with you too get your fooin the door"
We responded:
"Thank you, Lex, for your feedback and recommendation! I'm glad to hear that Alex was able to assist you effectively and understood your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out."