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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JoJo B

March 27, 2025

5  out of  5
rating by JoJo B
"Alex is very nice. Called for one thing and ended up getting two and I'm very satisfied with the help and service I received. Thank you Alex!!!!"
We responded:
"You're very welcome! I'm glad to hear that I was able to assist you effectively and provided great service. If you need any further assistance, feel free to ask."
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Sonny Heatley

March 25, 2025

5  out of  5
rating by Sonny Heatley
"Outstanding support to help change from one insurance to another. Representative was very kind and supportive. Highly recommend."
We responded:
"Hello Sonny-I'm glad to hear that you had such a positive experience! I am glad that Lisa provided a remarkable service during your transition to a new insurance plan. Should you need any further assistance or have any questions, feel free to reach out. Your recommendation will certainly be helpful to others who are considering making a similar change. - Alex"
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Gertha Georges

March 20, 2025

5  out of  5
rating by Gertha Georges
"Thank you Beatriz Medelin you help me to get my insurance, appreciate it and keep it up"
We responded:
"Hello Gertha-You're welcome! I'm glad Beatriz could help you get your insurance sorted out. If you have any more questions or need further assistance in the future, feel free to reach out. Have a great day! -Alex"
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Norma Crespo

March 14, 2025

5  out of  5
rating by Norma Crespo
"Beatriz Medellín es la mejor, una persona muy amable y profesional."
We responded:
"Hola Norma-¡Qué bueno escuchar eso! Es genial saber que Beatriz Medellín es tan apreciada por su amabilidad y profesionalismo.-Alex"
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CHRISTIE UZIEWE

February 26, 2025

5  out of  5
rating by CHRISTIE UZIEWE
"Alex is always available to assist each time I have a question, and will do all he can to explain products and benefits. He is really always there :"
We responded:
"Thank you, Christie! It was my pleasure being able to help. Look forward to being able to be of more assistance in the future. "
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Mary Jean Newell

February 24, 2025

5  out of  5
rating by Mary Jean Newell
"Excellent service done by Kurt Voglezon. Thank you very much."
We responded:
"Hello Mary Jean-Thank you for taking the time to share your positive experience with the excellent service provided by Kurt Voglezon. Your kind words and appreciation mean a lot to us. We are thrilled to hear that Kurt met your expectations and delivered outstanding service. If you have any further feedback or need assistance with anything else, please do not hesitate to reach out. We look forward to serving you again in the future-Alex"
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Michael Parker

February 18, 2025

5  out of  5
rating by Michael Parker
"Alex and his Team are first class. The go above and beyond to help me with my Insurance needs. Also completely explain in detail any questions I had!"
We responded:
"Hello Michael! Thank you for your feedback! We're thrilled to hear that we were able to provide you with excellent service and thoroughly addressed all your insurance needs and questions. Your satisfaction is our priority, and we appreciate your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out- Alex"
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FRANCISCO GIL JIMÉNEZ

February 14, 2025

5  out of  5
rating by FRANCISCO GIL JIMÉNEZ
"Excelente, de 1ra la atención de la Sra Beatriz."
We responded:
"Thank you very much Francisco for your kind words! We're delighted to hear that Ms. Beatriz was able to provide you with excellent service. If you need any further assistance, please don't hesitate to reach out. -Alex"
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Mosunmola Adesalu

February 14, 2025

5  out of  5
rating by Mosunmola Adesalu
"Alex Umo-Etuk, Give me very good service and his is best in business. thank you."
We responded:
"Thank you for the kind review, Mrs. Adesalu! It was my pleasure being able to help and we strive to offer the best service possible to our clients. Please let us know if we are able to be of further assistance to you in the future- Alex"
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Daniel C Fajardo

February 3, 2025

5  out of  5
rating by Daniel C Fajardo
"Excelente servicio, muy cordial , profesional y eficiente"
We responded:
"Daniel-¡Muchas gracias por tu comentario, Daniel! Nos alegra saber que has tenido una experiencia excelente con nuestro servicio. Nos esforzamos por brindar atención cordial, profesional y eficiente a todos nuestros clientes. Si necesitas cualquier otra cosa, no dudes en contactarnos. ¡Estamos aquí para ayudarte! -Alex"
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B Kessie

January 31, 2025

5  out of  5
rating by B Kessie
"Alex, gave me a first class customer service. He was detailed yet personable and relatable in explaining different line items of importance. Thank you State Farm!"
We responded:
""Hello B Kessi-Thank you for sharing your positive experience with Alex Umo-Etuk State Farm Agency! We are thrilled to hear that we provided you with first-class customer service and explained the details in a personable and relatable manner. At the Alex Umo-Etuk State Farm Agency, we strive to offer exceptional service, and it's wonderful to know that we met your expectations. Thank you for choosing State Farm!"-Alex"
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Teron Rawlings

January 30, 2025

5  out of  5
rating by Teron Rawlings
"Great understanding and Communication"
We responded:
"Thank you, Teron! I'm glad you found Alyesia's understanding and communication of our products helpful. If you have any more questions or need further assistance, feel free to ask! Glad we were able to help you-Alex"
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francisco javier brett velasco

January 24, 2025

5  out of  5
rating by francisco javier brett velasco
"Disponibilidad, amabilidad y excelente atención a mi requerimiento! 5 estrellas por tu labor Beatriz y State Farm!"
We responded:
"Francisco-Thank you so much for your kind words and positive feedback! We are thrilled to hear about your satisfaction with Beatriz's service and our team at Alex Umo-Etuk State Farm. Your recognition of our availability, kindness, and excellent attention to your request is greatly appreciated. We strive to provide the best service possible, and your 5-star review motivates us to maintain our high standards. Thank you for choosing the Alex Umo-Etuk State Farm Agency! - Alex"
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Rhonda Dunn

November 22, 2024

5  out of  5
rating by Rhonda Dunn
"Aleysia was absolutely amazing. She was patient with me and cut my auto insurance premium in half. I would definitely recommend trying State Farm out."
We responded:
"Hello Rhonda-It's good to know that Aleysia provided you with exceptional service and really helped you save on your auto insurance. It's always our goal to take the time to assist our clients and find the best options for their needs. Thank you for sharing your positive experience with the Alex Umo-Etuk State Farm Insurance Agency - Alex"
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Gilberto Castaneda

November 11, 2024

5  out of  5
rating by Gilberto Castaneda
"Excellent and good"
We responded:
"Hello Gilberto - "Thank you so much! We're thrilled to hear that you had an excellent experience. Your feedback is greatly appreciated and motivates us to continue providing the best service possible." Let us know if we can offer more assistance. - Alex"
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Loice Mbogo

October 16, 2024

5  out of  5
rating by Loice Mbogo
"Alex was quick in responding. He gave detailed and clear information that I needed on the car insurance. That made it easy for me to chose State Farm policy."
We responded:
" Hello Loice, I am delighted to hear that I was able to assist you promptly and provide the detailed information you needed regarding your auto insurance. It's wonderful to know that my support helped you make an informed decision in choosing a State Farm policy. If you have any more questions or need further assistance in the future, please do not hesitate to reach out - Alex"
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mauricio gonzalez

October 14, 2024

5  out of  5
rating by mauricio gonzalez
"Exelente servicio y amabilidad Muy profesinal y trato amable"
We responded:
""Excellent service and friendliness. Very professional and kind treatment." In response: "Thank you for your kind words! We're glad you had a positive experience with our service and appreciate your feedback. We look forward to serving you again!" - Alex"
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Danni Campbell

September 30, 2024

5  out of  5
rating by Danni Campbell
"Alex helped me with my business insurance. Very responsive and prompt. Good customer service"
We responded:
"Hello Danni- Thank you for the kind words and positive feedback. Glad we were able to assist you promptly and provide the excellent service you deserve. Your satisfaction is our top priority and it's wonderful to know we met your expectation. If you need further assistance or have any questions, please do not hesitate to reach out. Best Regards, Alex"
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Glorisela Gonzalez

September 7, 2024

5  out of  5
rating by Glorisela Gonzalez
"Todo muy bien explicado"
We responded:
"Glorisela, me alegra que hayamos podido ayudar. Por favor, avísanos si podemos ser de más ayuda. Gracias. - Alex"
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Donjia Coleman

August 16, 2024

5  out of  5
rating by Donjia Coleman
"Alex is very professional and knowledgeable. He will make sure he informs you of all the products available and what is best for you."
We responded:
"Thank you Donjia; for sharing your feedback! It's wonderful to hear that I was able to assist you. It's our commitment to always take the time to inform our customers about all available products and help them choose what's best for their needs. Let us know if we can be of further assistance."
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Maria de los Angeles Manzanilla ortega

July 29, 2024

5  out of  5
rating by Maria de los Angeles Manzanilla ortega
"Buenas tardes..! Bueno me comuniqué con la señora Beatriz me ofreció muy buena información para la cotización de mi auto excelente atención ..! Me encantó ..!"
We responded:
"¡Buenas tardes! Nos alegra mucho saber que la señora Beatriz pudo brindarte la información que necesitabas y que recibiste una excelente atención. ¡Gracias por compartir tu experiencia! Si necesitas más ayuda o tienes alguna otra consulta, no dudes en ponerte en contacto con nosotros. ¡Que tengas un excelente día! - Alex"
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Clery Rivera

July 26, 2024

5  out of  5
rating by Clery Rivera
"Muchas Gracias por todo su ayuda Beatriz Medellin."
We responded:
" De nada, Clery. Me alegra haber podido ayudarte. Si tienes más preguntas o necesitas más asistencia en el futuro, no dudes en contactarme. ¡Que tengas un buen día! -Beatriz"
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Bemenat Daniel

July 26, 2024

5  out of  5
rating by Bemenat Daniel
"Alex is very responsive and works with you to find the best deal!"
We responded:
"That's wonderful to hear! It was great a pleasure being able to help. It is our commitment to be responsive and dedicated to helping all our clients find their best personal price plan. Thank you for sharing your positive experience! -Alex"
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Vybarber

July 26, 2024

5  out of  5
rating by Vybarber
"Excelente atención por parte de Beatriz súper fácil la aplicación y muy atenta en todas las preguntas súper recomendada"
We responded:
"¡Qué bueno escuchar que tuviste una experiencia tan positiva! Es genial saber que Beatriz te brindó una excelente atención y que encontraste la aplicación fácil de usar. ¡Gracias por compartir tu experiencia y recomendarla! - Alex"
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The Best One Ever

July 24, 2024

1  out of  5
rating by The Best One Ever
"Worst insurance agent ever. Please don’t choose them if you would you must avoid them!! The representative Jessica is very rude doesn’t let people speak and finish talking doesn’t answer billing inquires very disrespectful and scam!"
We responded:
"The Best One Ever-Thank you for bringing this matter to our attention. We are sincerely sorry to hear about your negative experience with our insurance services and specifically with our representative, Jessica. Your feedback is important to us, and we take such matters very seriously. We strive to provide excellent customer service, and it is clear that we have fallen short in this instance. I would like to assure you that I will be addressing this issue internally to ensure that this does not happen again. Additionally, we would appreciate the opportunity to discuss this matter further and address any unresolved concerns you may have. Please contact our office at 770-963-9990 at your earliest convenience. We value your business and hope to restore your faith in our Agency. Thank you for your understanding and patience. - Alex"